Data Protection

Bedbed's Privacy Policy – Your Data Is Completely Safe

How your personal data is collected, why it is collected, and how it is kept secure — it's all clearly set out in this Privacy Policy. Bedbed treats your privacy as its highest priority.

Last Updated: January 2026

Summary: Bedbed never sells your data to third parties. Your information is used solely to operate and improve our services. You can view, correct, or delete your data at any time.

1 Introduction & Overview

Bedbed (bedbed.app) is a trusted online betting platform in Bangladesh. We take the privacy of our members very seriously. This Privacy Policy explains how Bedbed collects your personal information, how it is used, and how it is kept secure.

This Privacy Policy applies to all Bedbed services — the website, mobile app, and any other channel through which you interact with us. By using our platform, you agree to the terms of this Privacy Policy.

"Personal data" refers to any information that can identify you, directly or indirectly — such as your name, mobile number, email address, national ID number, financial details, and IP address.

Bedbed never stores your password or payment PIN. This information remains fully encrypted and is inaccessible to any Bedbed employee.

2 What Data We Collect

Bedbed collects data in two ways: directly from you based on what you provide, and automatically from your device and usage patterns.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Age verification & account management
Contact Information Mobile number, email, address Notifications, support & verification
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Activity Information Betting history, login times, preferences Service improvement & personalisation
Technical Information IP address, device information, browser Security & System Performance

We only collect what is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

3 How We Use Your Data

Bedbed uses the data it collects for the purposes listed below. We never use your data for anything not described here.

  • Account Management: To handle registration, login, identity verification, and account security.
  • Payment processing: To process deposits and withdrawals and prevent financial fraud.
  • Service Improvement: To improve your experience on the platform and to build new features.
  • Contact: To send important updates, bonus offers, and support messages.
  • Legal Obligations: To meet regulatory requirements and prevent money laundering.
  • Responsible Betting: Detects unusual betting patterns to protect members.

If you no longer wish to receive marketing messages from us, you can unsubscribe at any time through your account settings or by contacting support.

4 Data Retention Period

Bedbed retains your personal data only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

  • Account data: up to 5 years after account closure.
  • Financial transaction records: up to 7 years as required by law.
  • Cookie & technical data: typically 30 to 365 days.
  • Support conversations: up to 3 years.

After the retention period, data is automatically deleted or anonymised so it can no longer be linked to any individual.

5 Sharing Data with Third Parties

Bedbed never sells your personal data to advertisers or any other third party. However, limited information may be shared with trusted partners as necessary to operate our services.

  • Payment Providers: bKash, Nagad, Rocket, and banking partners — used solely to process transactions.
  • Identity Verification Service: To verify legal age and identity.
  • IT Infrastructure Provider: Secure servers and cloud services.
  • Law enforcement: Under court order or other legal obligations.

All our third-party partners are contractually obligated to uphold the same privacy standards. They may only use your data for the specific purposes agreed upon.

6 Cookie Policy

Bedbed's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential cookies: Required for login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your language preference and settings.
  • Analytics cookies: To understand which sections of the site are used most.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

7 Your Privacy Rights

Every Bedbed member has the right to control their own data. Your key rights are outlined below:

Right to Access Data

You may request to know what data we hold about you at any time.

Right to Rectification

To correct inaccurate or outdated information, please contact our support team.

Right to Erasure

You may close your account and have your data deleted, unless we are required to retain it by law.

Right to Data Portability

You may request a copy of your data to keep for your own records.

Right to Object to Processing

You can object to marketing or any specific use of your data.

Right to Restriction

Request to temporarily pause data processing while an investigation is ongoing.

To exercise any of your rights support@bedbed.app. We'll do our best to respond within 30 days.

8 Security Measures

Bedbed uses industry-standard security technology to protect your data. Our security team monitors systems 24/7 to quickly detect any suspicious activity.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security to protect access to your account.
  • Firewall protection: Advanced firewalls to prevent unauthorized access.
  • Secure servers: Your data is stored in secured data centers.
  • Regular Audits: Regular audits conducted by independent third-party security experts.

No method of transmission over the internet is 100% secure. However, we use the most advanced technology available to protect your information. If you notice any security issue, please notify us immediately.

9 Protection of Children & Minors

Bedbed services are strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

Age verification is mandatory at registration. If we become aware that a minor has registered on our platform, the account will be immediately suspended and all associated data will be deleted.

If you believe your child is using our platform, please contact us immediately.

10 Privacy Policy Updates

Bedbed may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, members will be notified via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11 Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team will work to resolve your matter as quickly as possible.

Email: support@bedbed.app

Response time: Typically within 2–3 business days.

Why Is Your Data Safe with Bedbed?

We protect your privacy not just in words, but in practice

End-to-End Encryption

All your data is protected with 256-bit SSL encryption — completely unreadable to hackers.

Your Data Is Never Sold

Bedbed never sells your personal information to advertisers or third parties.

Your Controls

View, edit, or delete your data — it's entirely in your hands. Make changes anytime.

Secure Data Centers

Your data is stored in secure, high-protection data centres monitored 24/7.

Regular Audits

Independent security experts regularly audit our systems to identify vulnerabilities.

Transparency in Bengali

No complex legal jargon — everything is explained in plain, simple language so you can genuinely understand what's going on.

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Join a Secure Platform Today

Your data is completely safe with Bedbed. Accept our Privacy Policy and register today to enjoy a secure betting experience.

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